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💡 At the heart of every dispute lies a breach of dignity
It doesn’t matter whether the conflict is in a family, at work, or even in high-stakes commercial negotiations — somewhere, someone feels...

Ann Skelton
Sep 1, 20252 min read
Building Trust: The Key to Resolving Conflict Effectively
Conflict is an inevitable part of life. The ability to resolve conflicts effectively depends heavily on the level of trust between the...

Ann Skelton
Aug 24, 20253 min read


Why mediate a dispute?
Mediation is a process of resolving conflicts between two or more parties with the help of a neutral third-party, called a mediator....

Ann Skelton
Oct 23, 20232 min read


Fatigue and despair set in post-disaster
https://www.rnz.co.nz/news/on-the-inside/484954/fatigue-and-despair-from-trauma-of-cyclone-gabrielle-will-soon-set-in-for-victims

Ann Skelton
Jun 7, 20231 min read


The Art of Gathering – insightful and relevant to all professions
In her insightful and thought-provoking book, "The Art of Gathering: How We Meet and Why It Matters," Priya Parker explores the...

Ann Skelton
Jun 7, 20233 min read


School Disputes Panel will be a game-changer
The Children’s Commissioner and the Youth Law general manager, are the latest in a growing line to voice their concern at the lack of...

Ann Skelton
Nov 22, 20223 min read


Workplace conflict - mediate, don't accelerate
Here's a recent article that emphasises the value of mediation in workplace disputes https://businessdesk.co.nz/article/business-advice/w...

Ann Skelton
Nov 20, 20221 min read


Incivility - the workplace killer
Incivility and rudeness at work can have serious consequences to the bottom line
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Oct 8, 20212 min read


Dispute Resolution - Mediators to the rescue
Dispute resolution is a business tool. Buy in the expertise when you need it.
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Apr 28, 20202 min read


Dispute Resolution: Low-hanging fruit
Conflicts rarely remain immutable - some escalate; some decrease in intensity. It really takes a 'fresh eyes' approach to disputes
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Apr 20, 20202 min read


Dispute Resolution - don't let it fester!
Clearing the decks of disputes allows your mind to focus on option generation, business creativity and being the best business you can be.
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Apr 18, 20202 min read


Mediation - case study
A beloved father died leaving a blended family of three different groups and his widow unable to agree on distribution of his property.
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Mar 12, 20201 min read


Facilitation - case study
A company was having workplace issues within a team. One of the team had threatened to leave alleging harassment, bullying and lack of...

Ann Skelton
Mar 12, 20201 min read


Med-Arb - case study
A design company supplied some goods to a construction company for the completion of a commercial build project.

Ann Skelton
Mar 12, 20201 min read
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